Looking for something unique? So are we.

We believe in innovation and disruption, respect in all our engagements and an all-encompassing passion for what we do on a daily basis. No two days are the same in the retail environment and as such we look for the solution finders, the creators and those with a knack of the extraordinary. Our vision is benchmarked against international standards, trends and thinking beyond any boundaries.

If you can think on your feet and can wear multiple hats on the job then consider joining us to head up our Operations Division!

Start Date: 01 March 2019
Location: Head Office is based in Durban
Travel: Must be willing to travel
Closing Date: 24 December 2018

Key Responsibilities:
• Oversee and direct Operations
• Deliver on leadership and management of Operations
• Handle stakeholder and management engagements
• Manage and oversee Omnichannel retail operations
• Supply chain
• Customer Service and Customer Experience
• eCommerce Platform and Supporting Systems

Knowledge:
• Up to date retail ecommerce industry knowledge
• Solid understanding of budgeting and financial forecasting principles
• Use of big data to optimise eCommerce operations
• Strong knowledge of global eCommerce industry and emerging trends

Skills:
• Supply chain management skills (B2B , B2C, C2B)
• Strategic, tactical and operational skills in eCommerce
• Results driven
• Demonstrate customer centric thinking and skills
• Ability to track competition trends, new solutions and scouting of new potential partners/ solutions
• Project management skills
• Identify and drive continual process improvements
• Manage 3rd parties (e.g. 3PL and 4PL service providers)
• Strong leadership and people management skills
• Strong analytical and problem-solving skills
• Organized, self-starter and able to multi-task & work well under pressure
• Solid interpersonal communication skills
• Strong ability to understand concepts and manage complexity
• Management and oversight of ecommerce platform and supporting operational systems
• Microsoft Office, Microsoft Viso, Microsoft Project

Experience:
• 8-12 years relevant operations senior management experience
• Minimum 4 years supply chain management experience
• eCommerce operations management experience
• Leading multiple teams in a retail operation
• Setting-up and leading an Operations Team
• Experience in distribution of consumer goods for an ecommerce retail company
• Strong e-commerce background with a mind oriented to Customer, Logistics and results

Qualifications/ Courses:
• Business Social Science / Commerce degree in supply chain and operations management (Preferred)
• Courses in logistics / supply chain management, project management, customer support

Please note: Only successful candidates will be contacted.
If you have not heard from us within 2 weeks of the closing date, please consider your application unsuccessful.