KEY RESPONSIBILITIES:

1. Managing the HR Helpdesk Box

• Attending to all queries received via the HR Helpdesk
• Responding to queries within the required turnaround time
• Maintenance of the HR Helpdesk box

2. ESS system

• Attending to ESS leave queries
• Comparison of attendance registers to ESS reports for any discrepancies

3. Data Collation and Reporting

• Assisting with data collation and reporting as and when required

4. Petrol Cards

• Ordering, distribution and cancellation of petrol cards
• Distribution of petrol statements on a monthly basis


5. Provident Fund

• Processing of Provident Fund New Entrant Forms
• Processing of Provident Fund Withdrawal Forms

6. HR Database

• Capturing of all required information on the HR Premier System
• Maintenance of data integrity on the HR Premier system

7. General Admin Duties

• Certificates of Service
• UIF forms
• Monthly submission of UIF Declaration
• Preparation and distribution of various letters and emails
• Updating of leave records for temporary staff
• Filing of documents on Datastor
• Assisting with payroll projects as and when required

8. Payroll Capture

• Monthly data input into the VIP payroll system – High Volume

9. Handling of staff queries

• Handling staff queries efficiently and effectively
• Offering amazing service to all internal and external customers
• To receive escalated cases from employees and divert to supervisor/ manager for handling

Minimum Requirements:

Education:
• Matric
• Preferred: Diploma or certificate in payroll administration

Experience:
• 1 – 3 years relevant administrative experience
• Preferred: 2 years payroll / benefits admin experience, exposure to Sage Premier VIP Payroll and HR System