Project Service Coordinator (Telecommunications) (EKE202)
Umhlanga, Durban
R8000 – R15000 per month

Telecommunications company is seeking a Project Coordinator/ Sales Administrator with strong customer service skills.

Requirements:
Grade 12
2-3 years’ experience within a similar position
Experience within the telecommunications industry is preferred and candidates with this experience will be given preference

Personal Attributes:
Exceptional social and communication skills
Customer service orientated
High energy for fast paced environment
Multi tasker

Duties and responsibilities:
Support to sales and technical teams
Coordinating technical teams
Build relationships with customer
Process end to end delivery of telecommunication solutions for customers
Receive, capture, welcome call at point of sale with customer information to process order
Manage process flow tasks daily
Handle customer complaints, provide solutions, updated or alternatives
Ensure resolution
Monitor and evaluate orders and sales processes
Process customer accounts and file documents
Upsell of products
General administration

Important Note:
Experience is required for this position.
Previous experience within the telecommunications industry in a similar post will be given preference
Background checks will be completed on candidates

Please consider your application unsuccessful if you have not heard from us within 2 weeks of closing date of position. We do endeavour to provide feedback to all applicants.

Closing date: 30th August 2018