Key Performance Areas
Management of campaign coordinators
Ensure all material schedules and production planning is in line with business plan
Oversee the set-up of campaigns on Omega, ensuring all testing is complete before mail dates
Drive (schedule, plan and conduct) all meetings required for various stages of campaigns – e.g. job bag opening sessions, error prevention meeting, and sense checks
Manage the opening of concept bags with necessary information collected from various teams for creative team to come up with campaign execution ideas in line with budgets
Oversee mail date schedules and ensure all mail dates are being met – negotiation with end suppliers for extra time or overtime work
Constant liaison with team and planning team for campaign executions
Oversee stock monitoring of pre-printed stock for reprints etc

Management of traffic
Ensure all creative timelines are being set up by traffic coordinator and these timelines are being adhered to
Work with traffic coordinator to set up print delivery timelines for artwork coming out of creative
Consistently look for ways to improve internal (and external) processes to facilitate better production outcomes

Production management
Manage spec of print material based on budgets and postage weight allowance
Pre-plan of all mail campaigns to ensure in line with budgets and weight allowances
Manage vendors to ensure adherence to agreed pricing, timelines and quality
Place orders on AX (ERP) for print material
Ensure all campaigns is allocated to correct campaign codes and departmental codes
Arrange artwork for print and artwork approval with traffic coordinator
Streamline and manage the implementation of processes for improvements to campaign as well as production planning for all 3 companies
Ensure full understanding of all 3 companies campaigns and how they all fit together to manage efficiencies
Ensure all print material is invoiced at agreed rates with suppliers
Update and maintain production schedule
Ensure print schedules are sent to suppliers with accurate delivery addresses etc.
Track progress, identify obstacles and regularly update all key stakeholders with regard to delivery dates, schedules and potential production challenges and risks
Ensure the completions of all production material with minimum waste

Financial (Adspend) control
Responsible for the reconciliation of monthly spend on print material vs budgets and mail plan qty’s
Take all necessary actions to manage production costs and improve profitability
Conduct, compare and make recommendations based on competitor cost / benefit / delivery analyses

Quality control
Monitor and oversee quality assurance, accuracy and timeliness of all campaign production orders to ensure customer commitments are met through production of high quality material that meets customer delivery expectations

Talent management
Ensure that the team has KPA’s in place to effectively manage performance levels which adequately reflects expected performance outcomes and defines appropriate competencies and behaviours of the various roles
Improve overall skill levels within the team by ensuring development plans are in place to address development needs and career aspirations
Manage any succession risks by identifying key personnel and develop appropriate succession plans with defined development initiatives to achieve career aspirations
Promote staff engagement by ensuring adequate measures are in place to address pulse survey results
Ensure adequate and appropriate departmental infrastructure is in place to deliver against KPA’s

Requirements:
Qualifications & Accreditations
Degree in logistics, marketing or commerce will be advantageous
Project management certification will be a nice to have

Experience & Skills
Minimum of 5 years’ relevant experience with at least 3 years people management experience
Capable of developing clear and up-to-date procedural processes
Knowledge of the print production process and environment will be an added advantage
Exposure to postal regulations is an added plus
Strong computer skills (MS Excel, Word, PowerPoint, Project, Visio)

Attributes & Behaviours
Ethical and professional
Self-starter with high energy levels
High attention to detail with a strong desire for accuracy
Excellent interpersonal skills with an ability to build strong relationships
Exceptional communication and negotiating skills
Advanced problem solving and troubleshooting skills
Highly motivated with a high level of initiative and ability to multi-task
Deadline and target driven
Ability to work well under pressure