VACANCIES FOR TELKOM SALES AGENTS

We are looking for energetic, proactive, punctual, and professional sales staff for Telkom Mobile stores in the Southern Suburbs of Cape Town. We currently recruiting for our Branch in Waterfront, Cape Town.

Requirements:
• Retail sales experience preferably in the cellular environment
• Knowledge related to the latest Telkom Mobile, LTE/LTE-A and fixed-line internet products advantageous
• Minimum Requirement: Matric qualification
• Excellent and good understanding of Microsoft Office
• Must be willing to work retail hours and weekends
• Interpersonal and customer service skills very important
• Attention to Detail
• English and Afrikaans mandatory

You will be required to perform in the following functional areas:
• Selling mobile products, cell phones, data (prepaid and post-paid), LTE/LTE-A, cellular accessories, and fixed line internet packages (Fibre, VDSL, ADSL)
• Stay updated with latest devices, Telkom deals and technologies
• Advise customers on Insurance, OBF’s and Repair’s process
• Assist customers with cellular and fixed-line technical queries
• Capture information on an internal Customer Relations Management system
• Processing contracts in store via our credit-vetting system
• Check and verify customer paperwork to detect Fraudulent applications
• Follow up with customers on application status and queries
• After sales customer service
Systems:
• CRM
• CMSS
• Telkom Website and Coverage Maps
• Vision

Sales and systems training will be provided.

Salary:
• R 4 000 basic salary + Commission + Incentives