Job Description Responsible to participate in and provide input into the design, re-design and development of the customer required network. Liaise with Solutions Development and Solutions Planning teams to align the Network plans and architecture with the business / customer requirements, while balancing the minimum resource requirements to maintain Network standards for supportability. Manage the design and implementation of new developments and enhancement efforts. Lead root-cause analyses, communicate options for resolution and provide recommendations to customer-facing technology problems. To continuously through research and industry networking keep themselves and the sales team abreast with latest relevant technology trends and maintain the relevant industry technical certifications Design and manage a Proof of Concept process; Business requirements, responsibilities, Critical success factors and subsequent outcomes Provide input into the design, re-design and development of the customer required solution Manage the design and implementation of new developments and enhancement efforts Manage finances, budgets and assets Generate and maintain documentation and reports Provide high level fulfilment and assurance support/ resolutions Build and manage internal and external customer relationships Obtain required information from key role players Drive implementation of solutions Monitor and measure success Maintain data base and knowledge of competitive analyses Research new products and solutions Ensure vendor required level of certification is maintained to achieve required partner status Assist Operations in forecasting and assessing the technical requirements, resources and certification, to deploy and maintain current and future business Strong relationships with OEM Product Managers and understanding of the product life cycles and road maps Compile, Maintain, Approve and improve all proposed BOM and solutions RFIs / RFPs. Submissions High Level Solution Designs Engineers Low Level Design Implementation strategies Operational efficiencies Develop relationships with the top strategic account CIO/CTO and attend technology planning sessions Assist in Identifying current and future ICT requirements, provide technical and engineering information and assist in presentation of proposed technical solutions Conduct customer current assessments and propose revised solution designs, business case rationales, competitor analyses and potential return on investments Identify potential on going improvements in the customer environment and present proposed recommended solution, architecture and or equipment. Compile Bill of Materials & quotations dependant on customer requirement. Assist in developing the customer's technical staff by providing technical information and training. Maintain professional and technical knowledge by attending certified training, educational workshops, webinars, reviewing professional publications, establishing personal networks, participating in professional societies. Provide product demonstrations, technical presentations and white board sessions for prospective customers, as well as customer install base and internally assist across ARH and the TMT group of companies in order to maximize the sales potential for the group
Job Requirements ICT industry leader
Provider of radio, telemetry, mobile, wireless and broadband products and solutions in South African and African markets
Multi-vendor / OEM network suppliers
Managed Service providers
Specialists in multi-vendor multi-network solutions
Project Management environment
Characterised by high levels of pressure and deadlines
Customer demand and expectation
Team player
Presales
Project Implementation teams
Field and Internal Support Staff
Senior Management, Executive and Managing Director
Finance
Managed Service Suppliers
IT
OEM and ICT Operators
External Customers
Suppliers
Internal customers: Sales, Marketing, Engineering, Distribution, Program Management, Finance, IT
Relevant 3 year degree/ diploma (at least NQF level 6)
ICT vendor technical certifications. Associate and Profession level
8 years of experience in network/ technology management
Proven track record of Design
Knowledge in: Configuration Management; Solutions Development; Data Management; Information Management; Network Security; IT Architecture; Infrastructure OSS BSS Revenue Assurance Detailed network Design across multi-vendor networks; Systems Integration; Systems; Lifecycle Management; Solutions Based Sales Technical knowledge on hardware and software solution across multivendor networks Able to build and maintain strategic collaborative relationships with customers, OEM and vendors .Presentation skills Analytical Ability Computer literate; fully conversant in MS Office and Visio Good communication skills in English (verbal and written) is required Administration; Analytical; Time Management; Decision Making; Facilitating, Negotiation & Presentation Techniques; Analytical; Problem Solving; Conceptual Thinking Problem Solver; Decisive; Initiative; People Orientated; Proactive; Studious; Team Player Compensation Information
Salary Grade Patterson Grade B
TCOE Min 600000.00
TCOE Max 950000.00
Per Year
Salary Currency Type South Africa, Rand