Our client is searching for a Training Officer to be based at their Cape Town offices.

Key Performance Areas

Analyse performance requirement through training needs analyses, skills gap analyses and by consulting with the business units:
•Work closely with business units to assess existing and future employee development requirements
•Consult regularly with allocated business units about development needs
•Identify training needs of the business through the performance management system (Training Needs Analysis and Personal Development Plans)
•Recommend suitable development interventions to address any skills gaps identified

Design, develop and review learning programmes and learning materials
•Design learning programme frameworks that are fit for purpose and meet stakeholder requirements
•Research content of learning programmes and other learning interventions in consultation with subject matter experts, where appropriate
•Develop learning programmes and learning material in the appropriate format
•Customise existing learning material for internal training
•Align learning programmes and learning materials to best practice principles
•Update all learning materials and courses menu regularly to ensure that these meet stakeholder requirements
•Review feedback from stakeholders regularly and implement their recommendations and suggestions, where relevant
•Assist with developing and implementing specialist development programmes
•Amend or update changes that are identified through the crèche review or exit interview process to improve skills retention and development

Facilitate learning programmes
•Facilitate learning programmes and associated interventions in line with the required programme standards
•Motivate and inspire learners by using appropriate learning resources
•Ensure that facilitation contributes to the development of concepts through participation and provides opportunities to practice and consolidate learning
•Manage groups in line with best practice facilitation principles and in a manner that maximises the strengths of group learning while recognising the needs and requirements of individual learners
•Select and use facilitation methods that are appropriate to the audience and the agreed learning outcomes.
•Scope, design, develop and facilitate project interventions as per project plans

Training administration
•Submit monthly training report to the training manager
•Support training process by conducting assessments and assisting with quality assurance and auditing activities
•Assist with selecting and co-ordinating external training and development programmes as required from time to time
•Assist with co-ordinating and scheduling of training programmes in line with the approved training plan as required from time to time
•Assist with scheduling learning programmes and book training venues as required from time to time

Project managing training initiatives and other ad hoc projects
•Assist with the role out and implementation of new policies and procedures when required
•Support the performance management process of key performance areas, 360'C feedback, training needs analysis and personal development plans for the allocated department
•Support specialist trainees’ development plans and assist with meeting their development milestones
•Facilitate any other training and development intervention, either soft skills or technical courses as the business requires, in line with the approved training plan
•Assist with the annual pulse survey in the business and ensure that all the system requirements are met
•Implement and monitor ad-hoc talent development projects as directed by the training manager
•Design and develop appropriate presentation for communications week
•Present selected sessions at communications week when required

Requirements:
•Grade 12 or equivalent
•A minimum of two years’ experience in a similar role in a corporate environment
•National Diploma, First Degree or equivalent qualification in Industrial Psychology, Human Resource Development, ODETD Practices
•Accredited Assessor (advantageous if constituent assessor)
•Accredited Moderator (advantageous if constituent moderator)
•A minimum of two years’ experience in a similar role in a corporate environment
•Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
•In depth knowledge of the skills development framework and associated legislation, including experience in gaining accreditation for training courses
•Previous experience in designing effective and compliance training programmes
•Knowledge of blended learning methodologies
•Experience in E-Learning implementation advantageous

Note; correspondence will only be made with candidates that are shortlisted for this post. If you have not received any feedback within 6 weeks of your application; please consider your application as unsuccessful.